Consignor Tips & FAQ
Consignor Tips:
Ensure items are freshly laundered and free of pet hair. Wipe down shoes and ensure they are free of dirt.
Please ensure your items are folded in bags or bins and not on hangers.
Pre-inspect your items for damage and wear. Check for stains, holes, missing buttons, deodorant marks, unraveling hems and missing buttons and take the time to repair if needed.
Keep the number of jewelry items to a minimum. Writing out information on each piece and pricing helps tremendously!
Rags specializes in current styles and brands so please keep this in mind when selecting your items to bring in.
Please arrive on time to your appointment. If you are more than 5 minutes late, we ask that you please reschedule your appointment so that we will have time to go over your contract with you.
Frequently Asked Questions
Which items do you accept?
We consign popular, boutique and designer brand women’s clothing, handbags, footwear and accessories. We are selective about what we consign and choose items we think will sell well in our stores. Download our Brands We Love list to get an idea of what brands we’re most excited about consigning.
NOTE: We do not accept items without any label, whether it has been cut off, fallen off, or never had one to begin with.
How do I make an appointment?
You can make an appointment for our Boulder and Cherry Creek locations via our website on our appointments page. You can also make an appointment in our stores by scanning the QR codes displayed on our signage.
How many items can I bring?
We will look at a maximum of 30 items per appointment. Due to limited appointment availability in Boulder, we ask that you book no more than 1 appointment per day and no more than 2 appointments per week at our Boulder location only. If you exceed the appointment limits in Boulder, the additional appointments will be subject to cancellation.
What are your consigning hours?
Our Boulder and Cherry Creek locations consign by appointment only. Our Warehouse in Boulder does not take consignments.
Why are you booked out so far ahead?
Appointments have been extremely popular and slots book quickly because we are unable to accommodate walk-ins at this time. Our staff looks at hundreds of items every day through appointments alone, and we must allow enough time for our staff to price and process the items we take in. For this reason, we have a daily limit on how many consignors we can see each day. We understand it can be difficult to make an appointment 1-2 months out and appreciate you being patient with us and booking in advance.
How do I cancel or reschedule my appointment?
You can cancel or reschedule your appointment via the links provided at the bottom of your appointment confirmation email. If you signed up for text reminders, you will receive a text with links to cancel or reschedule in your confirmation and reminder texts. If you cannot find your email or text, please call or text the location you made an appointment with and they can help you out.
We appreciate it if you cancel or reschedule your appointment as soon as you know you can’t make it so other consignors can book that appointment time. No-shows are noted in our system and may affect your ability to consign with us in the future.
Do you have a waitlist for canceled appointments that I can be added to?
No, we do not. When someone cancels or reschedules an appointment the available slot is immediately posted automatically and up for grabs on our scheduling calendar. Please check our scheduling calendar for any openings in real-time.
There are no appointments available? What should I do?
Both of our stores are booking out at least a month in advance. We roll out new appointments daily (excluding holidays) starting at 10am on a rolling hourly calendar during our business hours so please check back for openings if we are fully booked.
Why don't you take walk-ins anymore?
With the hundreds of daily items we take in from appointments, we currently don’t have the manpower or the space to take in more people than our appointments allow. We understand that taking walk-ins was our system for a long time and that may have been a preference for some of our consignors. However, appointments allowed us to make consignment more manageable since we had to turn away so many walk-ins previously due to reaching our daily capacity so early on in the day.
How much money do I receive as a Consignor?
Consignors receive 40% of the item’s sell price. All the items at the Rags Warehouse still have their original ownership info on each item, and the consignor is still compensated if the item sells.
How do I check my account balance?
Our consignors can stroll in, call in, or text us.
Boulder: 303-440-5758
Cherry Creek: 720-508-3181
Boulder Warehouse: 720-242-9878 (CALL ONLY)
Can I sell at one Rags location and buy at another?
Yes! You can check accounts and use store credit at any of the locations.
Where do my clothes go if I don’t pick them up?
If items are not picked up, they are either sent directly to our non-profit groups (see We Support for a current listing), or they are selected to move onto our sister stores (Boulder or Cherry Creek), or they are sent to the Warehouse, where they may be stored for up to a year and sold at a discount.
What can I do as a consignor to help support Rags?
We appreciate that you choose Rags to resell your gently worn items and there are absolutely other ways you can help support our small business! The best thing you can do is to keep it circular. Don’t just consign with us, buy with us. Shop with us for occasions, seasonal refreshers or just everyday items.
And help spread the word! Tell your friends, family and co-workers about Rags or share about us on social media. We are so grateful for you being here and any support you provide our small business does not go unnoticed.