FAQ's Frequently Asked Questions
Frequently Asked Questions
Which items do you accept?
We consign mall and boutique brand women’s clothing, handbags, footwear and accessories. We are selective about what we consign, so not everything will make the cut. Download our Brands We Love list to get an idea of what brands we’re most excited about consigning.
NOTE: We do not accept items without any label, whether it has been cut off, fallen off, or never had one to begin with.
How many items can I bring?
We are happy to look at 30 items per person per day.
What are your consigning hours?
At our stores in Boulder, Cherry Creek (Denver), and Austin we accept consignments up to one hour prior to store closing:
MONDAY-SATURDAY 10am – 6pm (close at 7pm)
SUNDAY 10am – 4pm (close at 5pm)
Sorry, no consigning at the Rags Warehouse. Lots of shopping!
How much money do I receive as a Consignor?
Consignors receive 40% of the item’s sell price. All the items at the Rags Warehouse still have their original ownership info on each item, and the consignor is still compensated if the item sells.
How do I check my account balance?
Our consignors can stroll in, call in, or text us.
Cherry Creek: 720-508-3181
Can I sell at one Rags location and buy at another?
Yes! You can check accounts and use store credit at any of the locations.
Use of Store Credit Online: Currently we are not able to offer the use of store credit to make online purchases, however we are exploring adding it in the future. Please check back for updates.
Where do my clothes go if I don’t pick them up?
If items are not picked up, they are either sent directly to our non-profit groups (see We Support for a current listing), or they are selected to move onto our sister stores (Austin, Boulder, or Cherry Creek), or they are sent to the Warehouse, where they may be stored for up to a year.
What is the Rags Warehouse?
The Warehouse is our shop-able "sorting and organization" space where we extend the lives of amazing items that didn't initially sell but that may have audience online or at another Rags location.
Items are stored for up to 1 year.
We host big blowout 50% off sales twice a year — fall and spring. Follow us on Instagram @ILoveRags to find out the specifics of the sales.
Fridays and Saturdays from 9am to 5pm